Terms of Service

These terms govern your use of the Clasey website at clasey.co.uk, consultation bookings, and the Clasey marketing platform. By using the website or creating a platform account, you agree to them.

Clasey Ltd (Company Number 17254094), Suite RA01, 195–197 Wood Street, London, E17 3NU, operates the service. If you have any questions, contact hello@clasey.co.uk.

You must provide accurate details when you register, keep your password confidential and are responsible for activity carried out through your account.

You may invite colleagues into your organisation. You are responsible for how they use the platform under your account.

Tell us promptly at hello@clasey.co.uk if you believe someone has gained unauthorised access to your account.

The platform is offered on the plans described on our pricing page, including a free plan and paid monthly subscriptions. Prices are shown in pounds sterling and include applicable taxes unless stated otherwise.

Paid plans renew each month until cancelled. You can cancel at any time from your billing settings or by emailing us; cancellation takes effect at the end of the current billing period.

Plan limits — such as the number of connected social channels — apply to each plan. If you exceed a limit, we may ask you to upgrade or reduce your usage.

We may change prices with at least 30 days' notice before your next renewal.

You agree not to use Clasey to create, publish or distribute content that is unlawful, infringes intellectual property rights, is defamatory, misleading or impersonates others, or breaches any social platform's terms or advertising policies.

You must not attempt to disrupt or gain unauthorised access to the service, scrape it, reverse engineer it, or use it to build a competing product.

We may suspend or end accounts that seriously or repeatedly breach these terms.

The platform can generate marketing copy, images and insights using artificial intelligence. You are responsible for reviewing AI-generated output before you use or publish it.

AI-generated content may occasionally be inaccurate or generic. Clasey does not guarantee that any generated content is original, accurate or suitable for your purposes.

You own the content you create with the platform, including AI-generated material, to the fullest extent permitted by law.

Connecting social accounts (for example Instagram, Facebook, TikTok or LinkedIn) is done through each platform's official authorisation flow. You control which channels are connected and can disconnect them at any time.

Publishing to your connected channels is performed on your behalf and at your instruction. You are responsible for ensuring the content you publish complies with the rules of each platform and with the law.

Social platforms may change their rules, APIs or availability. We are not responsible for limits or changes a platform imposes on your accounts, though we will always work to keep your connections working.

You keep all rights to the brand information, media, campaigns and content you add to Clasey. You grant us only the limited permission needed to store, process and display it in order to provide the service — including publishing it to the channels you instruct.

We may use aggregate, anonymised statistics to improve the service. We do not sell your content or your data.

We work to keep Clasey available and reliable, but we do not promise uninterrupted access. We may carry out maintenance, update features, or change or discontinue parts of the service.

We will give reasonable notice of any planned downtime or significant changes that affect how you use the platform.

You may stop using the platform and delete your account at any time. We may suspend or end your account for breach of these terms, non-payment, or where required by law.

When your account ends, we delete or anonymise your data in line with our Privacy Policy.

Clasey is provided with reasonable skill and care. Nothing in these terms excludes liability that cannot lawfully be excluded.

Subject to that, we are not liable for indirect or consequential losses, including lost profits, revenue or goodwill, or for losses arising from content you publish through connected social platforms.

Our total liability for any claim connected to the service is limited to the amount you paid us in the 12 months before the claim arose.

These terms are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction.

Consumers in the UK also keep any statutory rights they have that are not affected by these terms.

We may update these terms from time to time. The current version is always published on this page. For registered platform users, material changes will be announced by email before they take effect.